As-Is Business Processes Mapping Report  

The As-Is report discusses CPD’s current processes and workflow within the Ministry of
Health’s (MOH) Licensing Professionals and Health Institution’s Directorate (LPHID),
which is responsible for licensing and relicensing of HCPs. In addition, it describes and
analyses the CPD current processes and workflow within MOH directorates, High Health
Council (HHC), Jordan Medical Council (JMC), Jordan Nursing Council (JNC), the Royal
Medical Services (RMS), health associations and any other stakeholders currently
engaging in the CPD process. The report analyses gaps and examines the current
performance related to the stakeholders’ CPD process’ human resources, information
technology (IT) infrastructure, CPD activities’ content and communication, data, HCPs’
access to information, delays in process activities, budget issues, accrediting CPD
providers and activities, and quality control.