As part of the Institutional Support and Strengtheng Program (ISSP) support to the regulatory unit in WAJ, a regulatory readiness assessment to report on Key Performance Indicators (KPIs) was conducted for six WAJ operating units (Balqa, Madaba, Zarka, Karak, Tafileh and Ma’an), and Yarmouk Company (YC). Joint visits by ISSP team and Program Management Unit (PMU) staff for each operating unit and YC were completed to present the ten KPIs and variables that are taken into consideration for calculating KPIs, and to closely assess the units’ preparedness and competency to
report them. Due to time restrictions, field visits to specific data sources could not be performed. Therefore, a generalized readiness assessment was conducted.