Resource
-
LanguageEnglish
-
Resource TypePDF
-
Uploaded By
-
Date Added2017-03-29
-
Related Resources
- Sample Orientation Presentation for New Employees at Ministry of Health (MOH) Centers
- Proposed Professional Competencies at the Primary Health Care
- Promoting Lifelong Learning in Jordan’s Health Sector
- Women’s Enrollment in the Health Workforce Literature Review
- Poster: Motivation and Retention of Health Workers in Ministry of Health Facilities in Four Governorates in Jordan
Proposed Client and Community Feedback System
For any service organization, the most important source of performance feedback is its clients. Developed by HRH2030 in Jordan, this document outlines a systematic and efficient approach to collecting reliable information about client expectations and perceptions. This low-cost, sustainable approach can help leaders at the ministry of health, community health committees, and health facilities make sound resource-allocation and policy decisions. It can also help improve facility and provider performance.