"The main goal of the Hotel Classification is to create clarity and security for both guests and hoteliers.
Guests, and the travel industry acting on their behalf, need to know what level of facilities and service they are entitled to expect, so they can choose a hotel that meets their demands. Hotel entrepreneurs on the other hand need to know what is expected of them, so that they can direct their investments and organize their operation accordingly." (Jordan Tourism Development Project -Siyaha-, 2006)