"This operations manual is designed to assist center directors, hotel & tourism supervisors and instructors in addressing the range of issues required to operate a center of excellence for vocational training in hotel and tourism. The manual focuses on seven core elements of best practice, which relate to important aspects of managing and operating a center of excellence and this document can be used in a number of ways by the center management team. Initially, the manual will help guide the pre- opening activities necessary to launch the model centers. Once the centers are operational, the manual is intended to serve as a guide for all management and operational activities and the center management team should use it to focus their efforts. Finally, the manual should be seen as a development plan, to help achieve and sustain excellence in all areas of center management and operations." (Chemonics International Inc., 2006)