A transportation preliminary study for Irbid Development Area (IDA) has been developed
considering the current demand issues of two Business Process Outsourcing (BPO)
companies, namely CrystelCall and Extensya. The demographics of Irbid and the Northern
Governorates was also evaluated in addition to the current transportation modalities and an
operational model was concluded. The operational model benefits from the availability of
Irbid to IDA and Amman to IDA public transportation as a primary modality in addition to the
necessity of providing additional transportation through either ownership or subcontracting.
In all cases, a financial model was developed taking the current realities into consideration
and the outcome proved to be more economical than what companies are currently paying
their employees as a stipend for transportation, in addition to the added benefit of IDA
offering a service to its companies to entice them to invest in IDA.