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Muna Mansour  

Attachment 04 - QSIP II OUTPUT – BURQUSH MUNICIPALITY

PDF | Arabic | Governance  Teamwork  Sustainable development ...more

استراتيجية خدمات بلدية برقش :تقديم أفضل الخدمات بشمولية وعدالة وجذب الاستثمار والترويج للمدينة سياحياً واقتصادياً و المحافظة على الطابع التراثي و مواكبة روح العصر بكوادر مؤهلة ووسائل متطورة وشراكة ...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

Attachment 03 - QSIP II OUTPUT – SHAFA MUNICIPALITY

PDF | Arabic | Population surveys  Performance Measurement  Stakeholders ...more

استراتيجية بلدية الشفا: تسعى بقيادتها وكوادرها المؤهلة وبمشاركة شرائح المجتمع المحلي لتقديم خدمات متميزة والنهوض بالمنطقة اقتصادياً واجتماعياً وثقافياَ بالشراكة مع القطاع الخاص من أجل تحقيقي التنمي...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

Attachment 01 - QSIP II WORKSHOPS AND FIELD VISITS

PDF | Arabic | Communities  Finance  Training Material ...more

Quality Service Improvement Program (QSIP) – Phase two was implemented in seven weeks; between February 1, 2009 and March 22, 2009.
First four days were spent for planning and preparations to proc...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

Progress and Training Report

Other | English | Energy supply  Governance  Quality of life ...more

To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

Vision and Values Workshop

Other | English | Communities  Governance  Human behavior

The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...

Used by 1 Collection
Issued on 2008.
Uploaded over 7 years ago
Last updated over 7 years ago

Building Customer Service Skills (BCSS) Training Seminar

Other | English | Communications  Human behavior  Public administration ...more

The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...

Used by 1 Collection
Issued on 2008.
Uploaded over 7 years ago
Last updated over 7 years ago

Service Audit Workshop

Other | English | Communities  Governance  Quality of life ...more

The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...

Used by 1 Collection
Issued on 2008.
Uploaded over 7 years ago
Last updated over 7 years ago

Service Improvement Workshop II and Action Planning

Other | English | Training Material  Technical Document  Planning

This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...

Used by 1 Collection
Issued on 2008.
Uploaded over 7 years ago
Last updated over 7 years ago

Success Stories and Lessons Learned Report

Other | English | Communications  Governance  Private sector ...more

The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...

Other | Arabic | Governance  Human behavior  Quality of life ...more

يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...

Used by 1 Collection
Issued on 2009.
Uploaded over 7 years ago
Last updated over 7 years ago

USAID/Jordan Maps

Education  Youth  Geographic information systems ...more

Maps on the Locations USAID Education Infrastructure activities ,training and...

4 Resources in this collection
Uploaded about 7 years ago
Last updated about 7 years ago

USAID/Jordan 2017 MEL Conference

USAID

The conference brought together USAID Monitoring, Evaluation, and Learning (M...

16 Resources in this collection
Uploaded about 7 years ago
Last updated about 7 years ago

Youth for Future (Y4F) Evaluation

Youth

Youth for Future Background Documents

19 Resources in this collection
Uploaded about 7 years ago
Last updated about 7 years ago

Local Governance Development Program (LGDP)

Development cooperation  Elections  Governance ...more

Empower local government and enhance citizen participation in local level dec...

39 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

Economic development program (SABEQ) Deliverables

Environmental management  International trade  Investment ...more

Technical assistance, training and related assistance to enhance the competit...

310 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

REACH Resource Centre

Reports  Geographic information systems

This online platform allows you to access reports, fact sheets, maps and othe...

2 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

Data Quality Assessment (DQA) Workshop

Training Material

Workshops for data quality assessment

9 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

Workshops for individual IPs

Performance Measurement  Training Material  Performance Monitoring

Workshops for individual IPs

4 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

Selecting performance indicators

Performance Measurement  Training Material  Performance Monitoring

Performance Indicators measure a particular characteristic or dimension of st...

10 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago

Complexity Aware Monitoring (CAM)

Performance Monitoring

This collection includes resources, links and videos on the topic of CAM, mos...

29 Resources in this collection
Uploaded over 7 years ago
Last updated over 7 years ago
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