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Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
المشروع الريادي في بلدية جرش الكبرى تقرير الإنجاز والتدريب
Other | Arabic | Governance Quality of life Strategic planning
من أجل تعزيز وتمكين الادارة المحلية ودعم البلديات في الأردن للوصول إلى مستوى خدمات ذات جودة عالية وتحقيق التميز في مختلف مجالات الخدمات على المستوى المحلي، عهد برنامج تطوير البلديات وتعزيز المشاركة...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
Countering Violent Extremism in Jordan
Sociology Population and demography Research ...more
A nation-wide assessment to identify and understand drivers of, and pathways ...
Women in Energy
Energy Alternative energy technology Energy conservation ...more
All materials related to promoting women in energy sector and secure women's ...
Occupational Safety and Health Curriculum
Education administration Educational development Employment ...more
The Jordan Workforce Development Project (WFD) is improving the quality of tr...
Grid Impact Analysis Study Training (GIS)
Energy Alternative energy technology Energy conservation ...more
A study of impact in capacity and load of the main grid when being connected ...
Energy Service Providers (ESP) Business Forum
Energy Alternative energy technology Energy conservation ...more
All materials and presentations that were submitted related to the ESP Busine...
Energy Saving Action Planning
Energy Alternative energy technology Energy conservation ...more
Documents that demonstrate a final report and an action plan that was done fo...
نظم مصادر الطاقة المتجددة
Energy Alternative energy technology Energy conservation ...more
هذه المجموعة تحتوي على الدليل الأرشادي لربط نظم مصادر الطاقة المتجددة باست...
Integrated Resource Plan (IRP)
Integrated Resource PlAn integrated resource plan, or IRP, is a utility. plan...
Jordan Communication, Advocacy and Policy "I Am Plan...
Communications Communications media and equipment
SBCC campaign posters and TV commercial
2016 USAID ADS Quick Guides
Guidelines and Procedures
This collection includes several Quick Guides on ADS