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Progress and Training Report
Other | English | Energy supply Governance Quality of life ...more
To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
Complexity Aware Monitoring (CAM)
Performance Monitoring
This collection includes resources, links and videos on the topic of CAM, mos...
Large Energy Consumers Consultation about Bylaw No. ...
Energy Alternative energy technology Energy conservation ...more
This collection contains presentation about Large Energy Consumers Consultati...
Assessment Reports for Vocational Training Institutes
Management Employment Vocational training ...more
An Assessment Tool that has been developed and previously used by the Vocatio...
Photo Voltaic PV Regulations and laws
Energy Alternative energy technology Energy conservation ...more
All regulations and laws related to the installation and any other matter rel...
برنامج الاستعداد للعمل الآن
Labor Basic education Economic growth and development ...more
لقد أكتمل تطوير برنامج الاستعداد للعمل لتزويد الشباب بالمهارات والمعارف الأسا...
هيئة تنظيم قطاع الطاقة والمعادن
Energy Alternative energy technology Energy conservation ...more
هذه المجموعة تحتوي على كافة المعلومات المتعلقة بالتشريعات والمستندات التنظيمي...
Solar Thermal Installer Curriculum
Energy Employment Vocational training
يعتبر الأردن من بين اكثر الدول التي تعاني نقصَا في موارد الطاقة، وهذا يحتم عل...
Certified Measurements and Verification Protocol
Alternative energy technology Energy conservation Energy supply ...more
Includes all the materials needed for an engineer to be certified in CMVP
Election Monitoring Reports
Elections Political development Performance Monitoring
The Election Monitoring reports present NDI's CSO partner Al-Hayat Center's m...
Weekly Parliamentary Performance Reports
Democratization Laws and legislation Political development
The Parliamentary Performance weekly reports present NDI's CSO partner Al-Hay...