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Progress and Training Report
Other | English | Energy supply Governance Quality of life ...more
To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
Aid and Economic Self-Sufficiency - Conceptualizing ...
Sustainable development
Donor countries and multilateral organizations may pursue multiple goals with...
Community of Practice Sessions " MEL of Capacity Bui...
Human capacity development
Capacity is the ability of people, organizations and society as a whole to ma...
حقيبة أدوات نشطاء المجتمع المدني في الأردن 2013
قام برنامج تعزيز و تطوير المجتمع المدني ومنذ العام 2009 في الاردن بتأطير منه...
WMI Newsletters
Water supply Water utilities Water
Collection of newsletters from the Water Management Initiative
WMI Good Stories
Water supply Water utilities Water
Good Stories from USAID Water Management Initiative (WMI) activity
News Articles
Government Government and law Government programs ...more
This collection includes news articles about progress, achievements and succe...
Success Stories
Government Government and law Government programs ...more
Folder to include all submitted and approved success stories that highlight t...
مخاطر ارتفاع معدل النمو السكاني وأثره على استدامة ال...
Health policy Population groups
Facts Sheet
Ante AlHayat campaign_ creative materials
TVC and Radio Spots part of Ante AlHayat campaign_ creative materials -
100 Questions on Violence (100QV) مئة سؤال عن العنف
Communications Human behavior Social Cohesion and Resilience ...more
تعمل منظمة أنا أتجرأ للتنمية المستدامة على تنفيذ حملة بعنوان "مئة سؤال عن الع...