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Progress and Training Report
Other | English | Energy supply Governance Quality of life ...more
To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
Ministry of Education MEL Training
Development program and activity evaluation Evaluation Evaluation Report ...more
Consists of all PPT materials related to a training presented to the staff of...
National Aid Fund MEL training
Development program and activity evaluation Evaluation Evaluation Report ...more
Consists of all PPT materials related to a training presented to the staff of...
Local MEL Organizations Training
Evaluation Evaluation Report Performance Monitoring ...more
All PPT materials that were presented to Local MEL Organizations on how to de...
Success Stories 2020-2021
Success Stories
Selected success stories highlighting key achievements of USAID CITIES during...
Monthly Highlights by USAID/Jordan Monitoring, Eval...
Development program and activity evaluation Evaluation Evaluation Report ...more
Monthly Highlights of the Achievements done by USAID MELA
Community Asset Mapping Reports
Community asset mapping (CAM) reports consist of three sources of information...
USAID/JORDAN AMELP and PIRS Templates
This document is designed to give USAID/Jordan IPs a template to follow when ...
Arabic Templates for Collection Efforts Steps
Credit
Arabic Templates for Collection Efforts Steps
Economic Reform in Jordan
Economic growth and development Economic sectors
USAID/Jordan is designing the Economic Reform Activity to enable host countr...
Disentangling the Gender-Family Planning Link in Jor...
A key challenge for JCAP is developing a common understanding of the pathways...