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Progress and Training Report
Other | English | Energy supply Governance Quality of life ...more
To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
TOC (Theory of Change) Training Materials
Theory of Change
Theory of Change training that was given by USAID MESP team at September,2018
Community of Practice Sessions (Evaluating Youth Pro...
Evaluation Performance Monitoring
Community of Practice sessions that were held in 23th of September 2018
Societies Toolkit 2.0
Civil society
This kit provides CSOs with practical resources that can be adapted to each o...
CSOs Training Resources - Arabic
Civil society Development program planning and management Governance ...more
A number of resources for CSO capacity development and training curricula hav...
ICAT (institutional capacity assessment tool)
institutional capacity assessment tool
USAID 2018 MEL Conference - Self Reliance and Sustai...
Development program and activity evaluation Evaluation Management training ...more
This is a collection of resources for the third annual USAID MEL conference, ...
حقيبة ادوات نشطاء المجتمع المدني 2 : نماذج أردنية لح...
Advocacy and civic engagement
لقد تم تصميم حقيبة أدوات نشطاء المجتمع المدني الأردني II ليتم التشارك مع نشطا...
Jordanian Civic Activists Toolkit II: Case Studies o...
Advocacy and civic engagement
The Jordanian Civic Activist Toolkit II is designed to share with Jordan's ci...
Training Standards Review مراجعة معايير التدريب
Training Material
لقد تم وضع مراجعة معايير التدريب كأداة فحص وتدقيق تضمن الالتزام بمعايير التدر...
أساسيات في تصميم وكتابة مقترحات المشاريع
Development projects
تم تصميم هذه الدورة التدريبية من قبل برنامج دعم مبادرات المجتمع المدني بناء ع...