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Progress and Training Report
Other | English | Energy supply Governance Quality of life ...more
To achieve the purpose of enhancing and empowering local governments in Jordan,
Local Governance Development Program (LGDP) implemented Quality Service
Improvement program (QSIP I) in three munic...Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Vision and Values Workshop
Other | English | Communities Governance Human behavior
The Vision and Values Workshop is the first phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Building Customer Service Skills (BCSS) Training Seminar
Other | English | Communications Human behavior Public administration ...more
The Quality Service Improvement Program (QSIP) is a program of the Jordan Local Governance Development Program (LGDP), funded by USAID and managed by ARD, Inc. LGDP is chartered to assist in stren...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Audit Workshop
Other | English | Communities Governance Quality of life ...more
The Service Audit Workshop is the second phase of the Quality Service Improvement Program (QSIP), an innovative local government approach to improving the level of quality service to citizens a...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Service Improvement Workshop II and Action Planning
Other | English | Training Material Technical Document Planning
This module combines the second part of the Service Improvement Workshop along with the Action Planning Workshop. The first day completes the first phase of the work of the SITs, in which they an...
Used by 1 CollectionIssued on 2008.Uploaded over 7 years agoLast updated over 7 years ago -
Success Stories and Lessons Learned Report
Other | English | Communications Governance Private sector ...more
The program design was based on a ToT program conducted by Mr. Gary Forbes, LGDP’s international consultant and trainer, in other countries with similar objectives. The program modules and material...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة ورشة عمل لتطوير مهارات التعامل مع الج...
Other | Arabic | Governance Human behavior Quality of life ...more
يعتبر تقديم البلدية لخدمات ذات جودة عالية من أهم أولوياتها؛ فالمواطنون ورموز المجتمع، وحتى الموظفون أنفسهم يريدون بل ويتوقعون الحصول على خدمات تساوي في جودتها أو تزيد عن مستوى جودة الخدمات المقدمة ...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ -...
Presentation | Arabic | Governance Beneficiary targeting Planning ...more
برنامج تحسين جودة الخدمات المقدمة لتحسين الخدمات والإعداد لخطط التنفيذ
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
Greater Jerash Municipality Pilot Progress and Training Report
Other | English | Governance Performance Measurement Training Material ...more
Executive Summary In order to enhance and empower local governance and support municipalities in Jordan to reach excellence, LGDP has engaged ECO Consult to assist organizations at the local level...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago -
برنامج تحسين جودة الخدمة المقدمة - ورشة العمل الثانية لتحسين الخدمات وإع...
Other | Arabic | Quality of life Performance Measurement Training Material
تضم هذه الحزمة الجزء الثاني من ورشة عمل تحسين الخدمات إلى جانب ورشة خطة العمل (التخطيط للتنفيذ). ويأتي اليوم الأول ليكون إستكمالاً للمرحلة الأولى من عمل فرق تحسين الخدمات والذي يعمل على تحليل النتا...
Used by 1 CollectionIssued on 2009.Uploaded over 7 years agoLast updated over 7 years ago
MESP- Developing Activity Monitoring and Evaluation ...
Guidelines and Procedures Performance Measurement Training Material ...more
MESP- Developing Activity Monitoring and Evaluation Plan (AMELP) and Document...
Strengthening Health Outcomes through the Private Se...
Health Family planning Family planning behavior ...more
Research and material developed by the Strengthening Health Outcomes through ...
GENERAL POPULATION SURVEY BACKGROUND COLLECTION
Economics Population surveys Performance Measurement ...more
In 2018, the USAID Monitoring and Evaluation Support Project (MESP) conducted...
Collaborating, Learning, and Adapting Maturity Matri...
Evaluation Performance Monitoring USAID
Workshop Summary
Does an intentional, systematic and resourced approach to c...
Integration of Gender Dimension in Water Management ...
Economics Technical Document Water
Options Méditerranéennes is a collection of scientific papers intended to aid...
MESP Drop In Sessions
Evaluation Participant training Knowledge
MESP developed Drop-In Sessions as part of informal knowledge and learning.
Jordan Private Sector Survey: Gaining Insight and Un...
Employment Population surveys Private sector ...more
About the Private Sector Survey: USAID Jordan’s Monitoring and Evaluation Sup...
ICAT, Youth & ISC (Internal Strengthening For Change...
Evaluation Youth
This collection includes CIS-specific assessments
CIS Evaluations for Al Qantra,JREDS & Phenix
Evaluation Report
Final CIS Evaluations for Al Qantara, JREDS & Phenix
Gender evaluations for CIS(USAID Civic Initiatives ...
The assessments/evaluations in this collection were commissioned under the U...